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Pharmacy Manager

Fort Erie & St. Catharines, Ontario, Canada | Full-Time, Permanent | 12-Hour Shifts (Not required to work on Statutory Holidays)

Hourly Rate: $60.00 – $67.00/hour + 15% Bonus + Signing Bonus up to $35,000 + Full Benefits

About the Role

The Pharmacy Manager is responsible for overseeing the day-to-day operations of the pharmacy, including supervising staff, managing performance, and ensuring financial and operational success. This role combines hands-on patient care with leadership accountability, ensuring compliance with Ontario College of Pharmacists (OCP) regulations and company policies while delivering exceptional pharmaceutical services.

Leadership & Operations:

Supervise and provide guidance and direction to Pharmacy staff.
Responsible for hiring and managing the performance of all Pharmacy staff.
Create Pharmacy schedules and arrange for vacation and shift coverage.
Accountable for the financial and operational success of the Pharmacy department.
Obtain and review budgeted sales and net contribution of the Pharmacy.
Identify and report sales opportunities both internally and externally.
Review and control costs at all levels within the Pharmacy.
Ensure Pharmacy Operations follow OCP and company regulations, policies, and procedures.
Ensure medication and behind-the-counter inventory levels are adequate to meet patients’ needs.
Attend meetings as assigned.

Patient Care & Clinical Services

Prepare, dispense, and control medications accurately and in a timely manner.
Counsel patients regarding new and additional medications in a friendly, positive, and proactive interaction.
Administer vaccinations and other activities as legislated by the Pharmacist Scope of Practice Program (Point-of-Care testing, Prescription Modification and Advancement, Minor Ailments, etc.).
Provide pharmaceutical professional services such as Medication Reviews, Follow-Ups, and Minor Ailment prescribing.
Provide timely and positive resolution to patients’ needs and prescribers’ requests and issues.

Training & Community Engagement:

Provide ongoing training for all new and existing Pharmacy colleagues (technicians, interns, assistants, students, IPGs).
Create awareness and educate customers through public relations (public health days, clinics, etc.).

What You’ll Need:

Bachelor of Science in Pharmacy, licensed to provide Patient Care in Ontario (OCP).
Minimum of 3 years’ experience in a retail Pharmacy environment.
Injection Certification and CPR Certification.
Strong personal computing skills (MS Excel, MS Outlook, MS Word) as well as working knowledge of HealthWatch Pharmacy computer system.

Compensation:
The hourly rate for this position is $60.00 to $67.00 per hour. Additional compensation includes a 15% performance bonus, a signing bonus of up to $35,000, and full company benefits. Actual compensation will be determined based on experience, qualifications, and other relevant factors.

Vacancy Status: This posting is for an existing vacancy that is currently available to be filled.

Use of Artificial Intelligence: No artificial intelligence (AI) is used in the screening, assessment, or selection of candidates for this position. All applications are reviewed by our recruitment team.

Equal Opportunity:

emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background, and our hiring process is based solely on skills, experience, and qualifications relevant to the role.

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